Today, the episode of Undercover Boss, Joel Manby, CEO of Herschend Family Entertainment goes undercover in his own company to see what life is like for his blue-collar worker. Herschend Family Entertainment is a $ 300 million company, which manages 22 properties, which include amusement parks and aquariums across the country. Unlike some previous tools, which were shown on Undercover Boss, Joel actually strikes me as a decent, stand-up guy who started with nothing and worked hard to achieve success. Despite the acknowledged problems with alcohol in the past, Joel family in the heart of a guy with strong values.
the first work of Joel on Undercover Boss is located in Stone Mountain Park in Georgia. He will work with Captain Howard (aka “Tiny”) for the Ride-The-Duck attraction, the land-water vehicle, which offers tours for children. Captain Howard basically giant cartoon character. He is optimistic, cheerful, and the children love him! As Joel works with him, he struck Howard enthusiasm and zeal for life.
Next Joel works Undercover Boss is in Silver Dollar City theme park in Branson, Missouri. Joel will work with Albert at the gate. With the theme park is 1880, Joel must wear a Wild Wild West costume before facing clients. His work is very simple: scanning of tickets and welcome. He is confident a bit, but after the first pep talk by Albert, Joel makes a great work. Further, it is time to stock stroller at the gate. Joel struggle a bit to keep up with Albert, a 20-year-old boy, who hopes to become the next CEO.
On their lunch break, Albert shares his aspirations Joel which includes a desire to develop the park. Conveniently, that he had a computer at hand and takes time to show Joel a few rides, he has created. Albert also reveals that he grew up poor and tries his studies in college. He worked in the park for six years (since he was 14) and his 40-hour work week does not provide flexibility to school.
The third task for today episode of Undercover Boss takes Joel to Silver Dollar City park clean. Joel met with Richard to wash the streets of Silver Dollar City and it turns out, Joel is not so great at handling hoses. Joel and Richard regard the fact that they both adoptive parents. Richard shares that he lost his home and belongings during the floods a few years ago, and that saddens Joel, especially after the Herschend Family Entertainment offers assistance to needy families, and Richard obviously did not take advantage of it.
fourth operation on Joel Undercover Boss in Missouri Showboat Branson Belle. He is working with Jennifer as a server on the boat. After changing into his tuxedo, Joel races after Jennifer, trying to serve food and drinks for guests Branson Belle. Joel impressed with the ability to Jennifer to be effective and, at the same time. On their lunch break, Jennifer gets a call that her daughter was ill. This leads to a conversation with Joel about the struggle being a single mother and working on self-promotion. She wants to Herschend Family Entertainment offer childcare facilities for employees of the park hours from the time they are so unusual.
The final work of Joel as Undercover Boss is in the Aquarium Adventure in New Jersey. It works together with Mercedes at the touch tank, an interactive attraction on the aquarium. After teaching children about marine animals, Joel and Mercedes leave to touch the tank to start cleaning various tanks around the aquarium. Mercedes strict boss, questioning experience cleaning Joel. I’m guessing, Joel maid or a very helpful wife at least, given his poor window washing abilities. How do they work together, Joel learns a little more about the Mercedes, a single mother who works in virtually every department of the aquarium. Mercedes reveals that she and her son were homeless before her work in an aquarium. Joel and humbled to tears by the story Mercedes.
It’s time Joel reveal his true identity of employees, he worked as Undercover Boss. Before the big reveal, Joel meets with his executive board to discuss their experiences. Among its main tasks is that the fighting staff were unable to apply for financial aid. He is hoping that the team will be able to assist in the best marketing programs. In addition, he wants to concentrate on providing better services for single parents in the company.
When Joel staff from earlier this week came to the meeting, are shocked to learn that in fact the director Joel Herschend Family Entertainment. After explaining his reasoning for this Undercover Boss, Joel talks with each employee individually. Captain Howard first and Joel expressed his satisfaction, he was with the performance of Howard as a driver-Ride-Duck. Joel Howard wants to travel to other cities by train-The-Duck program staff in the new captains. Not surprisingly, Howard enthusiastic and upbeat about to receive news!
Next, Joel meets Jennifer, a server with mum showboat. He was impressed with the work of Jennifer ethics and inspired her story childcare assistance for the single parents. The next step is Richard’s adoptive father who lost his home. Herschend Family Entertainment is to provide Richard $ 10000 grant to repair his house, as well as the distribution of the labor effort of all personnel of Silver Dollar City improvements. Richard overcome emotion outpouring of generosity. During a meeting with Mercedes, Joel gives her a raise immediately and promises that Herschend will provide furnishings for her new apartment. Finally, Joel met with Albert. Joel was inspired by Albert to undertake a program College of Science. Albert will be the first recipient, receiving a full salary to go to college full time. Albert moved to tears and I can not wait to share the news with his parents.
After meeting with staff, it’s time for general corporate activities. Joel addresses the entire company on his experiences as Undercover Boss. Highlight reel plays necessary to Joel acknowledges the hard work of their employees, and expresses how he changed people as a result of his experience.
Tune in to Undercover host next Sunday at CBS, when the COO of Roto-Rooter goes undercover in his own company.
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